When a client comes back to work with you again because they loved working with you the first time, it’s free!

What I mean is that you didn’t have to spend your advertising budget or time getting them to purchase from you because they were already sold on you the first time.

The art of getting return clients comes a lot down to creating a premium experience. An experience that feels nurtured, exciting and smooth the WHOLE way through.  

And a lot of this comes down to design.

[Although not ALL design – I touch on quite a few elements on business in this episode, not just graphics].

There are 5 parts to what I like to call the “5 Stages of Nurture”. These are the stages someone goes through when they become a client/customer of yours. Right from their first awareness of you to their final interaction after having purchased.

1. The Pre-Purchase Experience

2. The Purchase Experience

3. Immediate Post Purchase Experience

4. THE Experience

5. The Post Experience Experience

Inside this episode I dissect each stage and show how you can WOW your clients in EACH one so they are left with the sweetest taste in their mouth and are LOOKING for ways to work with you again and share you with their friends.

This is one of the funnest, easiest and most beautiful ways to grow your business. Enjoy!

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If you loved this episode as much as I loved sharing it with you…there is more where that came from!

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